Terms of service

Terms of Service — Tripti Ki Rasoi

Overview

Welcome to Tripti Ki Rasoi. The terms “we”, “us” and “our” refer to Tripti Ki Rasoi. We operate this website and online store to provide homemade pickles (achaar), papad, and related food products to customers across India. Our store is powered by Shopify.

By accessing our website or purchasing from us, you agree to these Terms of Service and our Privacy Policy.

 

Eligibility

By using this website, you confirm that you are at least 18 years of age or using the website under the supervision of a parent or guardian.

 

Nature of Our Products (Important)

All our products are homemade food items, prepared in small batches using traditional methods and hygienic practices.

Due to the natural preparation process:

  • Variations in color, texture, or taste may occur
  • These natural variations shall not be considered defects

We comply with applicable food safety practices under the Food Safety and Standards Act 2006.

 

Food Storage, Handling & Moisture Responsibility

Our pickles and papad do not contain artificial preservatives.

Customers must follow proper storage instructions:

  • Do not allow the product to come in contact with moisture
  • Always use a clean, completely dry spoon to take pickle
  • Keep container tightly closed after use
  • Store in a cool, dry place away from sunlight

Improper storage, exposure to moisture, or mishandling after delivery may lead to spoilage for which Tripti Ki Rasoi will not be responsible.

Customers should check ingredient details for any allergy concerns before consumption.

 

Orders & Acceptance

Placing an order means you are making an offer to purchase. We reserve the right to accept or reject any order. Orders cannot be cancelled once dispatched.

All purchases are subject to our Refund & Replacement Policy.

 

Pricing & Payments

Prices are listed in INR and are subject to change without notice. We reserve the right to correct pricing errors and cancel orders if required.

 

Shipping & Delivery

Delivery timelines are estimates. If a product is damaged during transit, you must notify us within 48 hours with photos for resolution.

Responsibility for safe delivery remains with us until the product reaches you.

 

Intellectual Property

All content on this website including text, images, branding, and design belongs to Tripti Ki Rasoi. Unauthorized use is prohibited.

 

Third-Party Tools & Links

We may use third-party services for payments, shipping, analytics, etc. We are not responsible for their policies or actions.

 

Errors & Inaccuracies

We reserve the right to correct any errors in product descriptions, pricing, or availability without prior notice.

 

Disclaimer

We ensure that all products are prepared and packed following proper hygiene and food safety standards. However, customers are responsible for proper storage and handling after delivery.

 

Limitation of Liability

Tripti Ki Rasoi shall not be liable for issues arising from improper storage, moisture exposure, allergy reactions, or misuse of products after delivery.

 

Indemnification

You agree not to hold Tripti Ki Rasoi liable for any misuse of products or violation of these terms.

 

Governing Law

These Terms shall be governed by the laws of India in accordance with the Consumer Protection Act 2019. Any disputes shall be subject to the jurisdiction of the courts of Nashik, Maharashtra.

 

Changes to Terms

We may update these Terms from time to time. Continued use of the website constitutes acceptance of the changes.

 

Contact Information

Tripti Ki Rasoi

Email: support@triptikirasoi.com

FSSAI Registration No: 21425010003732

Business Address: Tripti Ki Rasoi, Jatkhedi, Hoshangabad Road, 462047 Bhopal MP, India